FAQ

Physiotherapy is a recognized and regulated health profession that uses a holistic, client-centred, evidence-based approach to promote movement, mobility, wellness, and quality of life. Physiotherapists work with clients of all ages in a variety of health settings, providing services that cover the spectrum of care from wellness, health promotion and prevention, to acute care, rehabilitation, and the management of disability and chronic health conditions.
Cancer treatment has several side-effects that can lead to changes in your body’s connective tissue which may cause pain and decreased mobility. The good news is that cancer rehab helps people to manage the short-term side effects of treatment and lessen the risk of long-term disability and pain. As part of cancer rehab, physiotherapy helps lessen the risk of longer-term side effects, including lymphedema; avoid the formation of scar tissue; reduce pain; and improve movement, mobility, and range of motion. Breast Rehab is one of the few physiotherapy clinics in Canada that specializes in cancer rehabilitation and secondary lymphedema risk reduction and management.
No, we provide services to anyone who is undergoing a medical intervention for their breasts. While we are specialists in therapies for cancer patients, we help all our clients regain well-being and cope the impacts of breast surgery and other treatments, including mobility, lymphedema, chronic pain, deep vein thrombosis and wound care. We are strong believers in preventive care and take a proactive approach to identify and address issues before they become chronic problems.
At Breast Rehab, our approach starts with seeing you as a whole person. We want to get to know who you are and what makes you tick, as well as understanding the root causes of what may be holding you back from doing what you love. By seeing you as a whole person, we get a clearer picture of your goals for wellness and can develop a treatment plan to help you achieve the best quality of life possible.
No, you don’t need a doctor’s referral to be treated at Breast Rehab. Physiotherapists and massage therapists are direct practitioners and do not require a referral. However, some extended health benefit plans do require a doctor’s referral before they will cover your physiotherapy or massage therapy treatment. If you have an extended health benefit plan, check your policy for details. Note that the federal government plan does not require a referral to access physiotherapy and massage therapy services.
Yes, the choice is always yours! Breast Rehab is highly specialized in therapies related to breast treatments. For your health and well-being, it’s definitely worth travelling the extra distance to a clinic that can offer you specialized treatment and care.
Before your first visit, we will ask you to complete at home at least one form about your general health and others as required. If you are booking online, you can access the forms through your secure patient portal account at Juvonno. If you are unable to access Juvonno or have booked your appointment by phone, please bring hard copies of the completed forms to your first appointment. The forms are available here. If you are not certain about which forms to complete, please contact us. If you are unable to complete the forms in advance of your initial assessment, please arrive 15 minutes early to fill them out at the clinic. At your first appointment, we will ask about your health history, including all past and present health conditions, surgeries, and any medications you are taking as well as your current health concerns. To help prepare, please think about this information before your first appointment.
Your first visit will be a one-hour “whole-person” assessment with a physiotherapist. This is to understand who you are, what you love doing, how you are feeling, your health history and medications, your diet, fitness level, workplace – all the elements that influence your health. Your first visit will also include a physical assessment by the physiotherapist. You will be asked to remove some clothing, but your privacy will be protected at all times as you will be treated one-on-one in a private room. Our goal during the first visit is to get to know who you are and what makes you tick, as well as understanding the root causes of what may be holding you back from doing what you love.
Every treatment plan is as unique as the person being treated. Your initial whole-person assessment will help us understand your goals for wellness, your current health condition, and any concerns you have. Based on this, we will work with you to develop a tailor-made treatment plan to help you achieve the best quality of life possible. You will always be treated one-on-one, in a private room. Most treatment sessions last 30 minutes, but if you need more time we’ll book longer sessions.
Please contact the clinic for a full fee schedule.
Payment is accepted by direct debit, MasterCard, Visa or American Express only. 
No, our services are not covered by OHIP. Breast Rehab’s services are covered by most extended health benefit plans.
We are unable to offer subsidized care. However, we direct clients to community supports and resources, as needed.
Unfortunately, our services are not covered by OHIP. However, Ontario’s Assistive Devices Program (ADP) helps people with a diagnosis of primary or secondary lymphedema cover the costs of compression garments. Find out more about ADP including who is eligible and how to apply for ADP funding.
If you need to cancel or reschedule your appointment, please provide at least 24 hours’ notice (or one business day) or you will be charged in full for your missed appointment.
Yes, we are a Blue Cross registered clinic. However, in order for us to bill directly to Blue Cross, a referral from the Department of National Defence must be provided.
Feel free to contact us for more information.